Shipping Policy
Shipping policy
Where does LUGAVO ship?
We currently ship worldwide. We currently fulfil from within the US.
How much does shipping cost?
We offer FREE standard shipping on all contiguous US orders or Canada and Europe orders. Estimated transit times are displayed at checkout.
Expedited shipping options are also available at checkout.
Standard shipping to Rest of the World (10-15 business days)
*Customers are responsible for any customs tax. Duties and import taxes may be charged on delivery.
When exactly will I receive my order?
Here’s how it works: You place an order online, then we process it. Your package will ship out from our warehouse in 2 business days. From there, it all depends on the shipping method and your shipping address. Estimated delivery is shown at checkout when you select the shipping speed. Please note that this is a best estimate provided by the carrier but not a guarantee.
For orders placed on weekends and national holidays, they will be shipped the following business day.
Please report any shipping damages within 10 days of receiving the item. That way it gives us enough time to file a claim with the carrier.
Do you ship to P.O. Boxes?
Sorry, we don't. Because we ship with UPS/Fedex, we are unable to deliver to a P.O. Box address.